Servers are responsible for creating our guests dining experience. Our servers along with our food and beverage selections will be what most affects the impression our guests have of Four Day Ray. Our servers will be the people who suggest great food to pair with world class in house brewed beers, hand selected wines and crafted cocktails. A calm collected demeanor and a genuine caring attitude towards our guests along with strong knowledge of our food and drink menu will be essential to any server’s success at Four Day Ray.
Essential Duties & Responsibilities
Responsible for practicing, supporting, and promoting Four Day Ray’s company culture and demonstrating excellent service standards at all times. Responsibilities including but not limited to:
- Educating and creating a discussion with our guests about our food and beverage menus.
- Getting to know your guests on a personal level and understand that you are more than an order taker, you are a concierge of FDR.
- Continued education of our food and beverage menu items will be essential to your earnings. Do not underestimate how critical this area will be to your success.
- Follow Standard Operational Procedures (SOP’s) and steps of service to allow our guests to have a great dining experience while at FDR.
- Maintains standards of sanitation, of both our facility and your personal hygiene and cleanliness to ensure we are providing the safest dining environment for our guests and other employees.
- Display knowledge of all emergency procedures including familiarity with MSDS (Material Safety Data Sheets) for chemical usage
- Communicate on a consistent basis with supervising manager keeping them abreast of all department activities, and ensure that all service equipment and wares are in good working order and that the work area is clean and hazard-free. Notify supervising manager immediately if service equipment are not in good, safe working order.
- Possess the ability to work with Co-workers in any service environment.
- Understand that you are showcasing FDR and everything about us to each and every person who chooses to visit FDR. Always be aware that even though you don’t see or hear it, you are constantly being evaluated by our guests in everything you do while at a table and while you are attending to other tasks and tables.
High School Diploma or GED required. Position requires 3-5 years’ experience in the Food Service Industry as a server/bartender. Position requires basic knowledge of food, sanitation products, as well as common and specialty drink recipes. Ability to read, write, speak and understand English, distinguish letters, numbers, symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills as well as the ability to measure, and estimate, and the ability to multi task, as defined by hiring management. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in ILC, County/State/Federal Department of Health and OSHA policies, procedures and regulations and FDR guidelines described in the FDR employee manual. Position requires employee to be at least 21 years of age, and be certified in Serve Safe beverage program as well as possess a valid current Indiana alcohol serving permit. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.
The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).
Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx. 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management.
For consideration, please email an application along with your cover letter and resume to firstname.lastname@example.org.